capa termos e condições (1)
capa termos e condições (1)

Terms & Conditions

  • Tours in 5 to 9 seats vehicles with air conditioning;
  • Tours with small groups, up to 8 people;
  • Requesting a private tour is charged an additional fee of 220euros;
  • Passengers insurance according to the Portuguese legislation;
  • In case a place of visit is closed, an alternative will be provided;
  • Oporto Sensations Tour is not liable for any objects or valuables left inside the
  • Oporto Sensations Tour is not liable for any delays due to traffic, mechanical faults,
    accident or weather conditions;
  • In pre-paid services, if the customer is delayed for more than 10 minutes or no show,
    there is no right to a refund.
  • Services are subject to availability and require the minimum of 2 people, if you are a
    single traveler we can try to find a solution;
  • Payment can be made by bank transfer 8 days before the date of the tour or on the
    day of the tour in cash;
  • Withdrawal of pre-paid services up to 48 hours before the day of the tour will be fully
    paid back, after this period, 100% of the value will be charged;
  • The Oporto Sensations Tour has the right to cancel the tour, offering alternative to the
    customer or full refund;
  • Direct reservations can be made through our website, email or telephone. They are
    only confirmed after we send via email, whats app, facebook or cell phone message
    the confirmation;
  • Smoking, eating and drinking, with the exception of water, are not permitted inside
    the vehicle;
  • Free for children up to 3 years old, 50% discount for children between 4 and 11 years
    old, from 12 years old it is adult value. The guide has the right to request the proof of
    age of the children (ID);
  • Only reservations made through our website are entitled to the prices mentioned, as well as special offers.
  • Non-cumulative discounts.
  • All prices include VAT at the legal rate.